SentinelGrid / Status Support portal →

Service status

Live status of the services SentinelGrid runs and monitors.

Billing portal
35ms · 99.19% / 30d · up since 2026-11-13 20:38
Operational
CRM API
56ms · 99.77% / 30d · up since 2026-11-13 20:38
Operational
Client portal
101ms · 99.19% / 30d · up since 2026-11-13 20:38
Operational
Helpdesk portal
36ms · 100.00% / 30d · up since 2026-07-30 23:59
Operational
Main site
94ms · 99.77% / 30d · up since 2026-11-13 20:38
Operational
Managed IT site
42ms · 99.77% / 30d · up since 2026-11-13 20:38
Operational
New account requests
25ms · 99.19% / 30d · up since 2026-11-13 20:38
Operational
Push notifications
354ms · 98.43% / 30d · up since 2026-11-13 20:38
Operational
Rally
47ms · 99.19% / 30d · up since 2026-11-13 20:38
Operational
Remote management
143ms · 99.73% / 30d · up since 2026-11-10 16:38
Operational

Data shards

16 of 16 shards working
Machine 1: answering, 10 shards · Machine 2: answering, 13 shards · Machine 3: answering, 9 shards
Working
Shard 01: Machine 2 answering, Machine 3 answering 01Shard 02: Machine 2 answering, Machine 3 answering 02Shard 03: Machine 1 answering, Machine 2 answering 03Shard 04: Machine 1 answering, Machine 3 answering 04Shard 05: Machine 1 answering, Machine 3 answering 05Shard 06: Machine 1 answering, Machine 2 answering 06Shard 07: Machine 1 answering, Machine 2 answering 07Shard 08: Machine 1 answering, Machine 2 answering 08Shard 09: Machine 2 answering, Machine 3 answering 09Shard 10: Machine 2 answering, Machine 3 answering 10Shard 11: Machine 2 answering, Machine 3 answering 11Shard 12: Machine 1 answering, Machine 3 answering 12Shard 13: Machine 2 answering, Machine 3 answering 13Shard 14: Machine 1 answering, Machine 2 answering 14Shard 15: Machine 1 answering, Machine 2 answering 15Shard 16: Machine 1 answering, Machine 2 answering 16 Machine 1 Machine 1Machine 2 Machine 2Machine 3 Machine 3

Recent incidents

Main site resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Managed IT site resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
CRM API resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Billing portal resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
New account requests resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Rally resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Push notifications resolved after 90 min
2026-11-13T19:08:20.704Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Client portal resolved after 92 min
2026-11-13T19:06:20.509Z · Our hosting provider paused our services after a daily usage limit was reached. Restored, no data lost, and safeguards are now in place so it cannot happen this way again.
Push notifications resolved after 6 min
2026-11-10T19:32:23.050Z · timed out after 10000ms
Remote management resolved after 12 min
2026-11-10T16:26:21.372Z · expected HTTP 200, got 530
Push notifications resolved after 18 min
2026-11-10T16:20:21.167Z · expected HTTP 200, got 530
Push notifications resolved after 6 min
2026-11-10T01:38:21.030Z · timed out after 10000ms
Scheduled server and network upgrades maintenance completed
2026-11-07T00:00:00.000Z · 2026-11-07 00:00–00:55 UTC · Maintenance complete. All services are running normally.

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